Well, the moment we have been waiting for is here - Oracle Fusion CRM finally finds the light of the day (so as to speak) in the recent Oracle Open World. This is a new technology framework folks, put on your best armour and start preparing for all new things coming your way. You can start with http://www.oracle.com/fusion! No, no downloads yet - you should satisfy yourself with the latest sales pitch. Alternately, you can take your frustration to the Siebel 8.3 Statement of Direction (available on support.oracle.com).
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