As an IT consultant and business IT process evangeliser, do you think you have the toughest role in managing information? Do you think you have a big problem in your hands in getting your team to "talk to each other" and believe all your problems would just vanish if there is effective dessimation of information? If yes, you need to go through the ten pages of gruelling information sharing problems faced by the defence agencies in United States. Chances are you have been through it, but I recently stumbled on this article and wanted to share that in this space. With the dynamic and ever-changing face of today's terrorism, what one can do in terms of harnessing collective intelligence to put up an effective counter-strategy?
The story gives an interesting anacedotes on what was happening circa Sep-2001 and what is relevant now. Back from the days when the bosses digested information to analyse what is important and not, the focus has moved towards grass-roots analysis. Agents in multiple agencies write and comment about the situations, threats and intel. A series of tools - WIKI, Chat Rooms and Blogs provide the platform. The number of comments will enable them to connect the dots and do a comprehensive analysis of the developments. This is crowdsourcing in some serious action. An important takeaway - "Social tools will not succeed unless the people aren't social". Though it so stares you in the face for all Web 2.0 initiatives, the benefits derived from the system when it achieves critical mass is simply stupendous.
A good takeaway hidden somewhere there for all of us non-spies?
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